Annual
Maintenance Contract (AMC) Under this contract "NOEL
TECHNOLOGIES" undertakes to maintain your systems
or any electronic devices as mentioned in the invoice
cum receipt for service contract form at the address
mentioned therein. The contract provides for periodical
service subject to terms and conditions as follows:
Terms & conditions:
Service covered by the contract charges as follows:
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During
the period of contract periodical visit once in
3 month will be made and thoroughly checked, cleaned
and serviced. |
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The
additional visits during the contract period as
and when required in the event of any breakdown
of equipment on intimation in this regard by the
customer. In such cases incidental expenses, transportation
expenses will have to be borne by the customer
@ Rs 100/- (max) per visit |
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Replacement
of worn-out/exhausted parts of the equipment will
be at the cost of the customer. "NOEL TECHNOLOGIES"
will submit the estimate for such parts for approval. |
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Equipment
should be made available for servicing as and
when our technician calls on his periodical service
visit dually taken appointment 2days before. failure
to do so the visit for service postponed will
be treated as service rendered and no refund will
occur on this account. |
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Every
visit by our authorized service technician within
24hrs from receipt of complaint for breakdown
of equipment. |
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No
visits will be made on Sundays/holidays.(exempted
in case of emergency & availability of our
technicians). |
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Any
up gradation or re installation of the equipment
will be done at an addition cost as per rates
prevailing on the date.
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This
contract is neither terminatable nor transferable
before the expiry of the period in any ever such
as re-sale of gift any person or agency. |
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This
service contract is offered only within the corporation
limits however, an additional amount of 350/-
per visit will be charged extra beyond the service
area limits. |
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Contract
charges are payable by Cheque/D.D in favor of
"NOEL TECHNOLOGIES" in advance and payment
shall accompany the signed copy of the contract
and such payment shall be realized before the
commencement of contract period. |
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Renewal
of the service contract after its expiry will
be at the sole discretion of "NOEL TECHNOLOGIES"
depending upon the Model / Age of the equipment.
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On
the expiry of the period of the contract, the
onus of renewing the contract rests with the customer.
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In
the event of any complaint please quote the name,
address and contract no. |
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The
contract shall not cover under the following circumstances: |
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Damage
cause to the equipment due to floods (rain water.),
fire, accident, riot, breakage, pest, misuse,
improper and negligent use, tampering, fluctuated
electricity supply & etc. |
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Damage caused
due to the failure to observe operating instruments
and precautions as mentioned in the user manual
as the case may be. |
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Defects due
to usage of non-recommended spares. |
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Defects resulting
from servicing or repair done by a person other
than that the authorized representative of the
NOEL TECHNOLOGIES. |